fb001 Casino Terms & Conditions

By accessing, registering on, or using any part of the fb001 platform available at fb001.app (hereinafter referred to as "the Platform," "fb001," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account. Your continued use of fb001 following any update to these Terms constitutes your acceptance of the revised Terms.

To register and maintain an account on fb001, you must satisfy all of the following eligibility requirements at all times:

• You are at least 21 years of age, in accordance with Philippine gaming regulations governing online casino participation.
• You are a natural person and not a corporation, partnership, trust, or other legal entity.
• You are accessing the Platform from a jurisdiction where online gaming is lawful and not prohibited by applicable local, national, or international law.
• You are not a current employee, contractor, director, officer, or agent of fb001, nor an immediate family member of any such person.
• You have not previously been self-excluded from fb001 or had an account closed for breach of these Terms.
• You are acting on your own behalf and not as an agent or representative of any third party.

fb001 reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or closure and forfeiture of any pending withdrawals pending verification.

Each player is permitted to hold only one (1) registered account on the Platform. The creation of multiple accounts by a single individual is strictly prohibited and will result in the immediate closure of all associated accounts and forfeiture of balances.

When registering your fb001 account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and must promptly update any details that change.

You are solely responsible for maintaining the confidentiality of your username and password. You agree to:

• Choose a strong, unique password and not share it with any third party.
• Log out of your account at the end of each session, particularly when using shared or public devices.
• Notify fb001 customer support immediately if you suspect any unauthorised access to or use of your account.
• Not allow any other person to access or use your account, including for the purpose of placing wagers on your behalf.

fb001 will not be liable for any loss or damage arising from your failure to comply with these security obligations. Any activity conducted through your account will be deemed to have been authorised by you unless you have notified us of a security breach in accordance with the procedure above.

fb001 reserves the right to suspend, restrict, or close any account at its sole discretion, including where it suspects fraudulent activity, breach of these Terms, or where required to do so by applicable law or regulatory authority.

All financial transactions on fb001 are conducted in Philippine Peso (₱ / PHP). The following payment methods are currently supported:

Minimum deposit and withdrawal amounts are displayed within the cashier section of your account and may be updated from time to time. fb001 does not charge transaction fees on standard deposits or withdrawals; however, your payment provider may impose their own charges.

All withdrawals are subject to identity verification (KYC). fb001 reserves the right to request supporting documentation — including a government-issued ID, proof of address, and proof of payment method ownership — before processing any withdrawal. Withdrawals will only be processed to a payment method previously used for a deposit on the same account.

fb001 may offer bonuses, free spins, cashback, and other promotional incentives to eligible players from time to time. All promotions are subject to the following general conditions, in addition to any specific terms published alongside each individual offer:

• Bonuses are available to players who have completed account registration and identity verification.
• Each promotion may only be claimed once per player, household, IP address, device, or payment method, unless otherwise stated.
• Bonus funds are credited to a separate bonus wallet and must meet the applicable wagering requirement before any associated winnings can be withdrawn.
• Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as stated) must be wagered before a withdrawal can be requested.
• Not all games contribute equally to wagering requirements. Live dealer games, table games, and certain slots may contribute at a reduced rate or not at all. Contribution rates are published in the individual promotion terms.
• fb001 reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion is cancelled, any bonus funds not yet subject to a completed wagering cycle will be forfeited.
• Bonuses obtained through fraudulent means, including the use of multiple accounts or the exploitation of system errors, will be voided and the associated account may be closed.

All games available on the fb001 platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

fb001 uses certified Random Number Generation (RNG) technology for all non-live games. Live dealer games are streamed from licensed studios and are subject to the rules of the respective game as administered by the live dealer. The outcome of all games is final once the round is completed.

In the event of a technical malfunction, disconnection, or system error during a game round, fb001 will endeavour to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, any wager placed for that round will be refunded to your account balance. fb001's decision in such matters is final.

fb001 reserves the right to void any bet or game result where it determines that a technical error, software fault, or human error has materially affected the outcome. Players will be notified of any such voiding and affected wagers will be refunded.

The following conduct is strictly prohibited on the fb001 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to the relevant authorities:

• Fraud and Misrepresentation: Providing false information during registration or verification, or impersonating another person.
• Multi-Accounting: Creating or operating more than one account, whether directly or through a third party.
• Collusion: Cooperating with other players to gain an unfair advantage in any game, including but not limited to sharing hole cards in poker or coordinating bets in live dealer games.
• Bonus Abuse: Exploiting promotional offers through systematic wagering patterns designed to circumvent wagering requirements, or claiming bonuses using multiple accounts.
• Automated Play: Using bots, scripts, artificial intelligence tools, or any automated software to interact with the Platform or place wagers.
• Chargebacks: Initiating a chargeback or payment reversal with your bank or payment provider without first contacting fb001 support to resolve the dispute.
• Money Laundering: Using the Platform to launder money or finance any illegal activity.
• Hacking and Interference: Attempting to gain unauthorised access to the Platform, its servers, or any other player's account.

All content on the fb001 platform — including but not limited to the fb001 name and logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive property of fb001 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent.
• Modify, adapt, translate, or create derivative works based on any Platform content.
• Use any fb001 trademarks, logos, or branding in any manner that could cause confusion or imply endorsement.
• Reverse-engineer, decompile, or disassemble any software used in connection with the Platform.

Any unauthorised use of fb001's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by fb001.

fb001 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

fb001 implements industry-standard security measures, including 256-bit TLS encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and fb001 cannot guarantee absolute security.

fb001 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or necessary to provide the services described in these Terms.

To the fullest extent permitted by applicable law, fb001 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits resulting from technical malfunctions, disconnections, or system errors.
• Losses arising from your failure to comply with these Terms or applicable game rules.
• Losses resulting from unauthorised access to your account due to your failure to maintain adequate security.
• Interruptions to the Platform caused by maintenance, updates, or circumstances beyond fb001's reasonable control.

fb001's total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your account in the thirty (30) days immediately preceding the event giving rise to the claim.

fb001 is committed to promoting responsible gaming and takes its duty of care to players seriously. The Platform is intended for entertainment purposes only and must not be used as a source of income or a means of resolving financial difficulties.

fb001 provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Session Time Limits: Restrict the amount of time you spend on the Platform per session.
• Loss Limits: Cap the amount you can lose within a defined period.
• Reality Checks: Receive periodic notifications reminding you of the time elapsed during your gaming session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break from gaming without permanently closing your account.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. For more information on responsible gaming tools and support resources available in the Philippines, please visit our dedicated Responsible Gaming page.

fb001 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, fb001 will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. It is your responsibility to review these Terms periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree with any amended Terms, you must cease using the Platform and may request the closure of your account by contacting customer support.

These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, you agree to first contact fb001 customer support to seek an informal resolution. fb001 will endeavour to resolve all disputes within fourteen (14) business days of receiving a formal written complaint.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent fb001 from seeking injunctive or other equitable relief in any court of competent jurisdiction.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the fb001 support team. Our agents are available 24 hours a day, 7 days a week, and are familiar with the Philippine gaming context.

You may reach us via:

• Live Chat: Available directly within the Platform — the fastest way to get a response.
• Email: [email protected] — for formal complaints and account-related queries.

When submitting a formal complaint, please include your registered username, a clear description of the issue, and any supporting documentation. fb001 will acknowledge all formal complaints within 48 hours and provide a full response within 14 business days.