Gaming at fb001 should always be fun, exciting, and well within your limits. We believe every player in the Philippines deserves a safe environment — one where entertainment never crosses into harm. Here is everything you need to know about how fb001 keeps you protected.
At fb001, responsible gaming is not just a checkbox — it is a core part of how we operate. We know that for the vast majority of our players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a fun way to unwind after a long day. But we also know that for some people, gambling can become a problem. That is why fb001 has built a full suite of responsible gaming tools directly into the platform.
Responsible gaming at fb001 means giving every player the information, tools, and support they need to make informed decisions about their play. It means being transparent about the odds, enforcing the 21+ age restriction without exception, and making it easy — not difficult — to set limits or take a break when you need one.
Whether you are spinning the slots, playing bingo, or sitting at a live table game, fb001 wants your session to end the same way it started — with a smile. The moment gaming stops being fun, it is time to use the tools on this page. No judgment, no hassle, just support.
fb001 operates under PAGCOR licensing conditions, which include mandatory responsible gaming obligations. We take those obligations seriously — not because we have to, but because our players deserve nothing less.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools.
fb001's responsible gaming framework is built on six core commitments. Every feature, every policy, and every support channel on this page flows from these principles.
Every fb001 account goes through a mandatory age verification process. Players must be at least 21 years old — the legal minimum for casino-style gaming in the Philippines. No exceptions, no workarounds. Accounts found to belong to minors are permanently closed immediately.
Set daily, weekly, or monthly deposit limits directly from your fb001 account settings. You can also set loss limits so that once you reach a defined threshold, the platform automatically pauses your session. Limits take effect immediately and can only be increased after a 24-hour cooling-off period.
fb001 lets you set session time reminders and hard session limits. When your chosen time is up, you will receive a clear notification — and if you have set a hard limit, the session will end automatically. We also display your total session time prominently so you always know how long you have been playing.
If you feel you need a longer break, fb001's self-exclusion tool lets you suspend your account for a defined period — from 30 days up to five years — or permanently. During self-exclusion, you will not receive any marketing communications from fb001, and you will not be able to log in or create a new account.
fb001 sends automatic reality check notifications at intervals you choose — every 30, 60, or 90 minutes. Each alert shows your net win/loss for the session and gives you the option to continue or end your session. These prompts are designed to keep you grounded and in control of your gaming behaviour.
fb001's responsible gaming support team is available 24/7 via live chat. Our agents are trained to handle sensitive conversations with empathy and discretion. Whether you need help setting limits, activating self-exclusion, or just want to talk through your concerns, we are here — no judgment, always confidential.
All responsible gaming tools at fb001 are available directly in your account settings. Here is a breakdown of every option available to you right now.
Cap how much you can deposit per day, week, or month in Philippine Peso (₱). Reductions apply instantly; increases require a 24-hour waiting period to prevent impulsive decisions.
Define the maximum amount you are comfortable losing in a given period. Once reached, your gaming session is automatically paused until the limit period resets.
Set a maximum session duration. When your time is up, fb001 will notify you and, if you have chosen a hard limit, automatically end your active gaming session.
Take a short break of 24 hours, 7 days, or 30 days. During a cooling-off period your account is temporarily suspended and no marketing emails will be sent to you.
Exclude yourself from fb001 for 30, 60, or 90 days. Contact our 24/7 live chat team to activate. Your account will be suspended and cannot be reactivated until the period ends.
Exclude yourself for 6 months, 1 year, 2 years, or 5 years. During this period fb001 will not accept any re-registration attempts from you and will block your details from new accounts.
Choose to permanently close your fb001 account with no option to return. This is an irreversible decision and is recommended for players who feel they cannot safely return to gaming.
Unsubscribe from all promotional emails, SMS, and in-platform bonus notifications at any time from your account settings. Your gaming access is not affected by opting out of marketing.
Problem gambling can develop gradually. Recognising the early warning signs is the first step toward getting back in control. If any of the following sound familiar, please reach out to our support team or one of the resources listed below.
Responsible gaming at fb001 is not just about what to do when things go wrong — it is about building good habits from the start. These practical tips will help you keep your gaming experience positive, fun, and firmly within your control.
Whether you are a casual player who enjoys a few rounds of bingo on weekends or a regular slots player, these habits apply to everyone. The best time to set your limits is before you start playing — not after.
If you or someone you know needs help with problem gambling, these organisations provide free, confidential support. You are not alone — help is available across the Philippines.
The Philippine Amusement and Gaming Corporation operates a dedicated responsible gaming programme with resources, self-exclusion registries, and support referrals for Filipino players.
pagcor.phThe NCMH provides mental health services across the Philippines, including counselling for behavioural addictions such as problem gambling. Services are available in Filipino and English.
NCMH Crisis HotlineA fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings held in Manila, Cebu, and Davao.
Multiple PH LocationsOur in-house responsible gaming specialists are available 24/7 via live chat. They can help you set limits, activate self-exclusion, or simply talk through your concerns in a safe, confidential environment.
24/7 Live Chat Supportfb001 is built for players who want great entertainment with full peace of mind. Set your limits, use our tools, and play knowing that your safety is our top priority. Ready to experience Manila Bay-inspired gaming the right way?